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Our Insurance Claims Process
Claims Writing and Management
Insurance Claims Writing will be priced based upon the size of the project. All claims must be submitted through Claims@Restoreguides.com. This pricing is to only write the claim, all communication with an adjustor will be handled on your behalf. If you wish for Restoration guides to handle the management side of the claim then this will be done on an hourly rate.
We offer fair flat rate billing for claims to be written between $1-$50k. We use a tier waterfall style pricing model for estimate writing within this dollar amount threshold.
Claims exceeding $50,001 will be quoted upon request based upon documentation. These claims will be quoted either by hourly charge, flat rate charge or billing retainer. The initial documentation received on the file will be THE critical component in writing these claims successfully and ensuring that they are processed and completed without any issues.
Submit a Claim
1. Sketch of the affected area
2. Company Cam, Matterport or Docusketch
3.Claim information pertaining the insured such as address, claim #, adjustor contact information and insured contact information.
4.Source of loss documentation (Images pointing to SOL)
5.Your contact information and scheduling for the submittal of the claim to the adjustor. Please provide the timeline for estimate return. Standard writing and submittal back will be between 48-72 hours from quote acceptance.